Warranty

Rova Chair Warranty Policy

1-Year No Questions Asked Warranty

At Rova Outdoor Gear, we stand behind the quality and craftsmanship of our products. That's why we offer a 1-Year No Questions Asked Warranty on the Rova Chair. We want you to be completely satisfied with your purchase, and we're committed to ensuring that your experience with our product is nothing short of exceptional.

What Does This Warranty Cover?

This warranty covers any defects in materials or workmanship under normal use during the warranty period. If your Rova Chair experiences any issues within one year of the purchase date, we will offer you the following options:

  1. Full Refund: You may return the product for a full refund of the purchase price, no questions asked.

  2. Product Replacement: Alternatively, you may choose to receive a replacement of the Rova Chair at no additional cost.

How to Make a Warranty Claim

To initiate a warranty claim, please follow these simple steps:

  1. Contact Us: Reach out to our customer service team at [Your Contact Information] with your order number, proof of purchase, and a brief description of the issue.

  2. Choose Your Option: Let us know whether you prefer a full refund or a replacement product.

  3. Return the Product: If necessary, we may ask you to return the Rova Chair to us. We will provide you with a prepaid shipping label to make the return process as easy as possible.

  4. Receive Your Refund or Replacement: Once we process your claim, you will either receive a full refund or a replacement product, depending on your choice.

Exclusions

This warranty does not cover damage resulting from improper use, accidents, alterations, or normal wear and tear. However, we are always happy to discuss your situation, so please feel free to reach out even if you believe your issue may not be covered.

Contact Us

For any questions or to make a warranty claim, please contact our customer service team at:

RovaGear
Email: support@rovagear.com